As a client I do find the material good reading especially at odd  times.  Sometimes, I do have questions and your newsletters are good resource material for me and I do forward to friends.
I will say I have grown from the constant flow of information and I'm more at ease with this process and not feeling like a victim but more a situation that's being dealt with at a much higher  level than I thought it required.
Of course, early on I was a wreck and now I'm more knowledgeable a vast difference so I'm grateful.
So. I thank your guys very much.
SJ, Columbia, Maryland