Progressive Settles with Family After Debacle Goes Public

Posted on Aug 23, 2012

After a terrible ordeal for the Fisher family, they finally gain justice thanks to the Internet.

In 2010, Katie Fisher passed away in a crash when another driver ran a red light. The other driver was underinsured, and despite Ms. Fisher holding underinsured motorist coverage, Progressive refused to pay the remainder of what was owed.

In the state of Maryland, you cannot sue insurance companies for refusal to pay, so the Fishers were forced to sue the other driver in order to leverage Progressive to pay the difference. Not only were the Fishers forced to spend exorbitant amounts of money on legal fees, but to top it all off: Progressive paid for the defense of the other driver.

A jury concluded that the other driver was in fact at fault for the accident, ruling that the Fishers be awarded $760,000 plus legal fees. Unfortunately, the Fishers would be unlikely to collect most of the money from the other driver.

This led to Matt Fisher’s post, shockingly entitled, “My Sister Paid Progressive Insurance to Defend Her Killer in Court.” Fisher’s report went viral overnight, turning the power of the Internet against Progressive.

To add insult to injury, Progressive responded to Internet criticisms by defending their decision to bring the case to trial.

Three days after Fisher published his post, Progressive said it reached a settlement with the Fishers. CNN reports the monetary settlement was “tens of thousands of dollars” more than the $75,000 claim balance the family was originally seeking.

 

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