After an accident, are you "just another number" to your lawyer?

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Don't be just another number to your lawyer.

I'm a Board Certified trial lawyer (about 1% of lawyers achieve this distinction - it requires an 8 hour test, recommendations from judges, and a bunch of other things) and I've been helping people with serious injuries for 24 years now, so maybe I just do things differently.

When a former client begged her daughter to call me because the daughter's law firm handling her car accident case wasn't responding to her, here is what I heard:

"I only met with the lawyer and talked to him once, 2 years ago.  And now they say he's not the lawyer who will take my case in to court, that will be someone I've never met or talked to.  They sent me to doctors who won't take my health insurance and are charging me full price when my case settles.  The doctor said I had to sign those forms to get treatment.  And worst of all, "I'm just another number" to this law firm.  They don't know me or support me."

Unfortunately, I hear that a lot.  She signed up with one of those law firms that is big into advertising (unlike us, they must have to be).  Over and over, we hear that lawyers who advertise on TV just don't have the time or resources, or firm culture to help this client.  

She has a good case, a serious injury, but feels like she is "just another number" to them.  They never call her, email or give her a status of her case - and there is nothing worse than feeling anxious about something you don't know about.  They hadn't even told her about the statute of limitations in her case (I had to let her know that it's different in Virginia accident cases than in DC accident cases).  This lady had even written to them about the lack of information she was getting and the lack of communication from the law firm.

It's just a shame.

One of the most rewarding aspects of helping only people who are seriously injured is working with them - getting to know them, talking with them, preparing them for the future and what will happen after the case, helping them understand the process and what it's like to adjust to a serious injury someone else caused.

You see, for us, it's all about trust.

That's what lawyers who advertise on TV just don't get. They're worried about running their mill, taking every case to pay for the TV commercials.

So they're missing out on the most rewarding, most satisfying and most fun part of a personal injury practice - the people.

Before you call a number from a TV commercial, or a pop up internet ad or the Yellow Pages, if you've had a serious injury and can't work, need surgery, future medical care and treatment, you owe it to yourself  to order one of our free books, guides or reports, then make a call to see how we do things differently.

I gave the woman who called some good information and advice for free, but I couldn't take her case - it was just too late for us to help her.


Frank R. Kearney, Attorney-at-Law
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Experienced DC Workers' Comp, Long Term Disability & Accident Lawyer
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